Frequently Asked Questions
Welcome to My Italian Family, the No. 1 Source for your Family Roots! This is our Frequently Asked Questions (FAQs) dashboard; here you can select the subject of your question. If you still haven't found the answer you were looking for, no worries, you can always call us at 1-844-741-0848
If your shipping address has changed, you need to contact us ASAP. Please email us at [email protected] and make sure you list both your Order Number(s) and new shipping address.
Please email us at [email protected] and make sure you list your Order Number in the subject line.
Yes, our Toll-Free number is 1-888-472-0171. We answer live Monday through Friday from 8:30AM to 8PM ET and Saturdays from 8:30AM to 5PM ET. Otherwise, please leave your number & email address and we will get back to you ASAP.
You can also Email us at [email protected].
Send us a Fax to 1-866-728-8919
Or you can use our Mailing Address: My Italian Family LLC - 6542A Lower York Road #204 - New Hope, PA 18938
Your can login to your account online on our website for updates: https://www.myitalianfamily.com/user/login.
Alternatively, you can call our Toll Free Number at 1-888-472-0171. We answer live Monday through Friday from 9AM to 6PM EST, Saturday from 10AM to 5PM EST.
Are you a member of the Order Sons of Italy (OSIA), National Italian American Foundation (NIAF), UNICO, National Organization of Italian America Women (NOIAW), DREAM OF ITALY or Filitalia International? If so, you’re eligible for a 10% DISCOUNT on all our services. More HERE.
At My Italian Family® we recognize the confidentiality of the information that may be disclosed by our customers in registering or making purchases from our website and we are firmly committed to protecting their right to privacy. MORE HERE.