Welcome to My Italian Family, the No. 1 Source for your Family Roots! This is our Frequently Asked Questions (FAQs) dashboard; here you can select the subject of your question, i.e. General, Italian Dual Citizenship, Italian Research or Italian Documents, to view the list of Q&As that we have created for you. You can even add to your selection a specific category related most closely to your question. To expand the answer, click the "+" sign. If you still haven't found the answer you were looking for, no worries, you can always call us at 1-888-472-0171.
Frequently Asked Questions
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If your shipping address has changed, you need to contact us ASAP. Please email us at [email protected] and make sure you list both your Order Number(s) and new shipping address.
Please email us at [email protected] and make sure you list your Order Number in the subject line.
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You can also Email us at [email protected].
Send us a Fax to 1-866-728-8919
Or you can use our Mailing Address: My Italian Family LLC - 6542A Lower York Road #204 - New Hope, PA 18938
Your can login to your account online on our website for updates: https://www.myitalianfamily.com/user/login.
Alternatively, you can call our Toll Free Number at 1-888-472-0171. We answer live Monday through Friday from 9AM to 6PM EST, Saturday from 10AM to 5PM EST.
Are you a member of the Order Sons of Italy (OSIA), National Italian American Foundation (NIAF), UNICO, National Organization of Italian America Women (NOIAW), DREAM OF ITALY or Filitalia International? If so, you’re eligible for a 10% DISCOUNT on all our services. More HERE.